Recent Why SERVPRO Posts
SERVPRO of Southeast Nashville- Proud to be awarded
Expertise.com Award for excellent water damage repair services
A water-related disaster in your home or business in Nashville, TN is stressful, no matter the size. While you might hope that this would never happen to you, the truth is that it happens more than you think. If your home or business has ever experienced water damage or if you know someone who has, you’re likely well aware of how much damage even minor flooding can cause—and how long it can take to restore things back to normal.
The Award: Water Damage Restoration Services in Nashville, TN
Our Water Damage Specialists use advanced water restoration techniques. So if you need help with everything from unclogging a drain, to restoring your home after a second-story toilet overflow, we have the capacity to do it. We specialize in removal and extraction, drying and dehumidification, cleaning and repair, and restoration services, for residential and commercial properties alike.
Our commitment to quality of service and workmanship has earned us an A+ rating from Expertise.com.
Water Removal and Extraction
When water damage occurs, it’s important to start by removing and extracting as much of that water as possible. If not taken care of quickly and properly, water can lead to more extensive – and expensive – problems later on. At SERVPRO of Southeast Nashville, we offer a variety of services that include water removal and extraction. Our teams can handle everything from small leaks in your basement or garage to large-scale disasters such as floods caused by storms, wind, or hurricanes.
Drying and Dehumidification
For a water damage restoration company, drying and dehumidification are crucial steps in a restoration project. If water is left sitting in a home or business, mold will begin to grow and spread—destroying walls, floors, and furniture in its path. Our SERVPRO of Southeast Nashville technicians make sure that atmospheric humidity levels are contained to 30-60% relative humidity and salvageable materials are dried and cleaned to preloss conditions before beginning the next steps in our water damage restoration process.
Here at SERVPRO, we know that you don’t want to repair your home; you want it restored. Our water restoration technicians will work with you and your insurance company (if applicable) throughout every step of restoring your property to its preloss condition. We understand how stressful and frustrating water damage can be – but we also know that our dedication and expertise will help minimize stress and bring closure during a very difficult time in your life.
Call us today at (615) 731-4222 for 24/7/365 service. We are Here to Help.
Why Trust SERVPRO of Southeast Nashville’s Restoration Team
SERVPRO Trucks on a jobsite
Here at SERVPRO of Southeast Nashville we pride ourselves on getting and keeping quality, qualified team members that can be trusted with large loss jobs on the smallest scale to large-territory catastrophic loss in Nashville, TN, Smith Springs, TN and more. Maintaining an average of 150 personnel over three divisions, and multiple states – here are the strategic ways that we maintain the talent that you need, when you need it so that we can always be….here to help.
Restoration Team Onboarding
One of the things that makes SERVPRO of Southeast Nashville an industry leader in commercial large loss restoration, starts with our extensive onboarding program. Every new employee goes through onboarding which includes the history of SERVPRO (did you know we have been around since 1967?) Our family-grounded roots, on-the-job training (OJT) with other divisions, from when you first call about property damage, until we walk the final job with you and make sure that you are happy, and all of the logistics that go on in between.
Quality Property Damage Repair Training
All our restoration professionals attend, complete, and pass IICRC training – the science behind drying. We also have in-house training bays, where new technicians can learn the proper way to test and remove drywall, learn how our equipment operates, and practice restoration skills before they are moved into live property damage events.
Continued Restoration Certifications
SERVPRO Disaster Recovery is a career path for our industry professionals, as our certified experts continue with training throughout their SERVPRO careers. Here is a sampling of some of the many certifications that we offer to our staff to ensure that you have the highest level of adept professionals, restoring your business quickly and safely so that you can get back to doing, what you do best.
WRT – Water Damage Restoration Technicians
AMRT – Applied Microbial Remediation Technicians
ASD – Applied Structural Drying
CDS – Commercial Drying Specialist
FSRT – Fire and Smoke Restoration Technician
ICRA – Infectious Control Risk Assessment
Our experts are trained in advanced restoration technology and techniques.
Property Restoration Team Coaching
We tend to attract lifetime learners because that is what we are! With every day and every job being completely different (from the pigeon that caught a building on fire with a lit cigarette – True Story! to the bride on her wedding day, who hung her wedding gown on a sprinkler head on the 17th floor of her hotel – TRUE STORY!), we must stay on our toes!
Our technicians are coached daily in safety meetings (before entering your property) along with weekly, scheduled coaching sessions. We want our guys and gals to have the confidence and expertise to handle any mold, water, or fire damage situation, no matter how unique, so they are empowered to do whatever it takes to keep your business doors open, if possible, in the event of a disaster.
Commercial Restoration Management Expertise
Our management team is one of the best in the industry, don’t take our word for it either! Our employee reviews and quarterly SWOTs give us this information on an ongoing basis. Don’t be surprised if you see a Director, President, or CEO walking your affected area with one of our skilled Project Managers. Our management team’s willingness to get in the trenches with our crews is one of the many things that make us exceptional and set us apart.
Family Work Environment
While we may be a large-scale $40M Disaster Recovery Team uniquely qualified to handle any size loss, our strong beliefs and value systems are built on our grass-roots family environment. And we care for our customers with that same “family” heart.
Growth Opportunities for Restoration Professionals
Because we hold the lifetime learner in such high regard, there are growth opportunities available to every SERVPRO employee! Our current President and Vice President started with a SERVPRO in their teenage years as water technicians. We understand our industry unlike any other, we created the blueprint, and we have been recreating it ever since.
Here to Help for All of Your Property Damage Needs
Our team members have been built, like a machine with a heart to respond fast, to care, to do the right thing, and do it with excellence.
We are proud when our team is called to respond to one of your bad days. Because personally, we know you are in the best hands in the industry, and it is about to get better.
If you or someone you know wants to start an amazing career OR if you simply want to know more about protecting your facility from a disaster, contact me via email.
Heather Featherstone – Director of Sales and Marketing
7-year SERVPRO Lifetime Learner
Three Types of Smoke Cleaning
Thermal fogging directly addresses removing smoke.
Three Methods of Smoke Cleaning
Smoke damage can be a lingering problem for your Nashville, TN business. Fortunately, there are a variety of smoke removal techniques on the market today. The following are three of the most common methods of smoke cleaning:
1. Air Filtration
Air filtration devices are a method of smoke removal that generally does not require professional help. There are a variety of machines available. Ones with HEPA or activated carbon filters are particularly effective. Unlike air fresheners and candles that simply mask the odor, filters trap the smoke particles so that they are no longer circulating throughout your property. Make sure to clean the filter according to the manufacturer's directions for best results.
2. Ozone Treatment
Ozone treatments are another popular method of smoke cleaning. Ozone eliminates smoke odor through a process known as oxidation. Due to the chemical structure of ozone, there are extra oxygen atoms available to attach to smoke particles. When the oxygen atoms and smoke particles combine, a new molecule is created. The new molecule does not emit a smoky smell. Ozone can be dangerous, so you may want to hire a professional. They have the knowledge and experience to make sure your property is protected and that it is safe for you, your employees and customers to return to the building.
3. Thermal Fogging
The heat from a fire causes porous surfaces to expand. After the fire is extinguished, the surfaces contract. Smoke particles often get trapped within these surfaces. Thermal fogging directly addresses this problem by re-heating the area being treated, causing the affected surfaces to expand once more. This allows the deodorizing material to reach into all areas that the smoke was able to penetrate.
Smoke cleaning and other aspects of the fire restoration process may seem overwhelming. Fortunately, an experienced restoration service can help you get your business back to preloss condition quickly and safely.
Have You Tried These Top Air Purifiers?
A great air purifier can really improve your life.
Which Air Purifiers Do The Best In Different Categories?
When buying an air filtration device for your Hickory Hollow, TN, home, there are a number of factors to take into account. Those factors include cost, ease of use, filter efficiency, and air flow. You may need to choose one factor over another depending on how you plan to use your system, or you may be looking for an air purifier that combines high scores on all.
Best for Cost Efficiency
When it comes to cost efficiency, the GermGuardian AC4825 won’t put you out of pocket at a smooth $100 and no more. While it’s one of the cheapest air purifiers on the market, how does it stack up on other factors?
- Middling on filter efficiency
- The very low rating on airflow
- Decent rating on ease of use
Overall, it’s a good starter filtration system but may have to be replaced fairly soon for a more high-end model.
Best for Filter Efficiency
For filter efficiency, you can’t do much better than the Amway Quixtar Atmosphere. It rates nearly perfect on filter performance – meaning you’ll clear the most particulates from the air, including mold spores that could become mold growth.
Best for Air Flow
The Dyson Pure Cool Link Air Purifier hits a perfect score for air flow, allowing the most possible circulation to handle air filtration efficiently and neatly. However, it falls a little short in filter efficiency – meaning that it may need that air flow to capture more spores and other particulates on each pass.
Best All Around
For the best air purifier that combines cost-efficiency and great performance, the Oransi Max is a great value for the dollar. At $479, it’s a good cost investment when it hits nearly perfect scores on all factors, including filter efficiency, air flow, and ease of use. You won’t get much better outside of commercial-grade air filtration devices.
5 Steps of the Mold Mitigation Process
A black mold problem in your home is best handled by certified professionals who specialize in mold remediation.
It is not uncommon for a home that has sustained water damage to also develop black mold. If you discover mold in your home in Nashville, TN, you will likely need the services of mold remediation experts. These certified technicians take care of your mold problem and get your home back to normal, and they use the following five steps to do so.
Before they begin the mold cleanup process, technicians don protective gear to cover their eyes, nose, mouth, and skin. This keeps the increased number of spores in the air out of their airways and sensitive membranes.
To take control of the black mold problem, the specialists must make sure it doesn't contaminate other areas of the house. They restrict airflow from the damaged section and seal it off with thick plastic sheets.
If mold has attacked a wall or other porous surface, the area will have to be replaced, but first, it must be torn out. Clearing out the parts that have mold damage is essential to fixing the problem.
The remaining structures must be sanitized before it's safe for family members and pets to reenter the home. Technicians may use anti-microbial chemicals to neutralize any germs that are present. They may also use gamma irradiation to sanitize documents or books.
This term is bad news when applied to a person, but when applied to a house, particularly one that has prior mold issues, it can be a godsend. A dry environment is less likely to be hospitable to mold.
A black mold problem in your home is best handled by certified professionals who specialize in mold remediation. They have the knowledge and the tools to work through the steps of the process efficiently. They can quickly assess the situation, answer any questions you have, and decrease the chances of mold growth returning.
The True Cost of Mold Damage and Remediation: What You Need To Know
If you suspect that you have black mold in your home, or if a mold inspection reveals its presence, contact your local mold removal experts.
Mold damage is costly, and remediation efforts can run anywhere from $500 to $6,000. If the problem is extensive, the cost can soar into the tens of thousands of dollars price range. For this reason, it is imperative that you work with a Nashville, TN, mold removal expert as soon as you suspect or discover mildew growth in your home. The sooner you take action, the less damage you'll have to pay for.
Factors That Affect the Cost of Black Mold Removal
The cost of mold damage cleanup varies considerably and is dependent upon a number of factors. Some factors that may influence the cost of remediation include the following:
• The size of the area affected by the mildew
• Whether mold materials can be cleaned or need to be disposed of
• Whether mold has invaded your heating, ventilation and air conditioning systems
• Whether mold developed after a flood that may have been contaminated by waste or other hazardous materials
• Your geographical region
That said, you can control the cost by hiring a professional to remediate the problem as soon as possible.
The Cost Is Well Worth the End Result
Black mold is toxic to a home's health, and if you discover it in your home, mold removal is a necessity, not an option. Mold of any kind can wreak havoc on a home's structure and irreparably damage drywall, lumber, and other materials. If allowed to go untreated, mold can even impact a home's very foundation.
Depending on the extent of the growth and damage, mold remediation can take just a few days or require months of your time and even demolition. However, the effort and cost are well worth it, as it means that the toxic growth is out of your home and no longer impacting its health.
If you suspect that you have black mold in your home, or if a mold inspection reveals its presence, contact your local mold removal experts. Your swift attention to the matter is in the best interests of your home and loved ones.
Properties With Black Mold Contamination Require Immediate Containment
Commercial water and black mold remediation
Black mold contamination is being reported in more Percy Priest, TN, homes than ever before. Mold damage can be quite severe if the issue is left unchecked, and ignoring it usually means you’re also ignoring the cause. Homes that have a severe infestation usually require some degree of containment as part of the mitigation process.
What Is Black Mold?
Actually, it comes in three standard colors:
It tends to be a little shiny, and it’s always found on porous substances, such as drywall and wood. If you see some mildew growing on tiles or grout in bathrooms, that’s typically indicative of a temporary excess of moisture, whereas colonies growing on wood or gypsum are due to a serious, ongoing issue.
What Causes Mold Contamination?
Indoor humidity needs to be maintained at 30 – 50% to create ideal conditions for both human comfort and building materials. A brief excursion of humidity is harmless, but when it remains above 50%, it means something abnormal is happening that can lead to water and mold damage.
If the cause is hidden, the damage often will remain so, too, until it’s shockingly expansive. Hidden pinhole leaks in water lines, roof leaks and septic line leaks are all potential causes of explosive black mold growth.
What Is Containment?
It sounds much more serious than it is. The purpose of containing an area is to prevent the mold from spreading. This can save an enormous amount of money in the mold restoration process. Negative airflow is applied to the infected area until the mold can be removed.
What Happens Once It’s Contained?
Mold remediation experts have commercial mold restoration techniques that can save personal property and eliminate mold. After the containment, they’ll locate what’s causing mold growth and fix that, as well.
Next, they attack the mold with custom disinfectants that starve mold colonies and break down their cell walls. By applying super-dried air and a consistent negative pressure environment, they kill the remaining colonies and inhibit further growth.
When all the mold contamination has been cleaned up, your home will look (and smell) just like it did before the problem. Containment is an important part of the process.
How To Use SERVPRO To Help with Insurance Claims
Commercial fire in Nashville, TN.
How To Use SERVPRO To Help with Insurance Claims
When you call a claim services agent about your business in Nashville, TN, after a disaster, you want a quick response. You also want to be sure that everything is being done correctly. You're still running a business, so keeping track of the project shouldn't be your job, but whose job is it? Your local SERVPRO franchise is uniquely qualified to help you keep on top of the work that is happening throughout the entire process.
1. Prompt Response in an Emergency
When you think of emergency response, one of the most crucial aspects is the speed in which you get help. How supported you feel often shapes the entirety of the restoration experience. It's important that the person on the other end of the phone is confident, competent, and considerate, and that whoever comes to your property is prepared and professional. A SERVPRO team has a rigorous documentation process to adhere to that tracks your project from the first phone call.
2. Thorough Claims Inventory Service
The emergency remediation team keeps a record of every single thing that has been damaged and turns it into a detailed, itemized document with photos and descriptions. They can advise you as to whether something can be restored rather than replaced. You get copies of this document, as well as of everything else, throughout the remediation process, and they are also shared directly with your claim services representative.
3. Complete Pretesting Process
A complete pretesting process is undertaken to determine the extent of the damage to your business and to provide an accurate restoration quote before the work begins. This is an important step because it helps both you, the client, and your claim services agent know that you're receiving high-quality work at a fair industry price.
An emergency response doesn't have to be daunting if you choose to work with a company that understands the importance of organization and communication as its professionals help you get back to work.
The Fascinating Secret Life of Mold
Black mold damage
The Fascinating Secret Life of Mold
While you don’t want black mold moving into your building, the mold’s life cycle is actually fairly intriguing. It has all the elements of an epic miniseries: suspended animation, invisibility, gluttonous eating, wanton reproduction, and maybe even a battle scene. For the big finish, the mold dramatically releases its offspring into the world just before it dies.
1. Episode One: Suspended Animation
Mold begins its life invisible and airborne, floating through time and space like a scene from a sci-fi novel, waiting until conditions are right. The air in Nashville, TN is full of tiny mold spores, which can remain dormant for years or even decades. Mold spores do not begin to grow until they encounter moisture.
2. Episode Two: Feasting Colonists
When airborne mold spores land on a moisture source in your building, such as a plumbing leak, the spores begin to feed, grow, and multiply. As mold colonies grow, they consume and digest whatever surface they are growing upon. This period of eating and reproducing as much as possible continues for as long as the moisture source is present.
3. Episode Three: Battle for Moisture
Some types of mold, such as black mold, give off gas-like compounds called mycotoxins. Scientists believe that mold releases mycotoxins when it competes with other organisms over the same moisture source. In a building with a moisture problem, mold may have to battle off dust mites, bacteria, and/or insects to maintain control of the water.
4. Episode Four: Impending Doom
If the mold loses the battle for resources, or if the moisture source dries up, mold releases spores into the air right before it dies. These airborne spores can remain in your building for years, waiting to find moisture so they can grow. This is why merely killing visible mold is not sufficient mold cleanup. Professional mold remediation is usually necessary to extract mold spores from the air.
Black mold may be the “international microbe of mystery,” but you still don’t want mold colonies growing in your building. Understanding how mold lives and grows can help you prevent a mold outbreak.
How To Prevent Mold Damage
Mold can grow mostly anywhere
Black mold and other fungi can be detrimental to your home. Fortunately, serious damage is often preventable.
Preventing Mold Growth
Mold spores are almost everywhere, but they do not all result in an infestation. This is due to the fact that not all areas are conducive to fungal growth. Mold needs three things in order to thrive:
Homes often have many food sources for mold, including dust, pulpy items and other organic material. Additionally, most homes are warm enough for mold to grow. Therefore, controlling the moisture in your Percy Priest, TN, home is the best way to prevent a mold infestation. Check regularly for signs of a moisture problem, such as a leak or spill. Resolve any such issues as soon as possible. Keep the humidity in the home below 50%. In humid areas, such as bathrooms and basements, you may need to run a dehumidifier.
In addition to controlling the moisture levels in your home, you can also take steps to minimize the number of mold spores present. HEPA air purifiers are good at trapping spores. Regular carpet cleaning can control the spores that are tracked in on shoes and pet paws. There are also mold-resistant paints and fabrics on the market that are inhospitable to mold and can keep the spores from growing.
Removing Mold Growth
Even the most well-maintained homes can suffer black mold or other types of fungal infestations. If you catch the problem early, it is generally possible to prevent serious damage. Homeowners may be able to address very small areas of mold growth using baking soda or vinegar. Larger infestations generally require professional remediation. In addition to mold cleanup, experienced restoration professionals can help you spot problems and prevent future mold growth.
Black mold is scary but preventable. Thankfully, keeping your home clean and dry and addressing signs of mold early are often all it takes to keep your home safe and clean.
How To Find the Right Air Purifier to Reduce Mold Spores in Your Home
Make sure you're ready to take on that cost, as this is what makes the air purifier effective
Features You Should Look For When Shopping For An Air Purifier
After you experience water damage in your home in Percy Priest, TN, or even if you just live in a humid climate, you've probably encountered mold in your house. After you've used a mold cleanup company to get rid of the damage, air filtration can be a good way to continue to reduce the number of spores that can create another problem. Here are some features you should look for when shopping for an air purifier.
1. True HEPA Filter
A high-efficiency particulate air filter will trap the majority of mold spores that flow through it. Avoid air filtration systems that say they have a HEPA-type filter, as these will not trap as many of the minuscule mold particles.
2. Appropriate for the Size of Your Space
Look for a purifier that has an Association of Home Appliance Manufacturers certification so that you can see what size of room the purifier can handle. Make sure you get one big enough to thoroughly process the air in your home or the affected room. You may have to get several units if you can't find one that can handle your space.
3. Filter Replacements
While you're probably going to have to replace the filter in whatever unit you use, check to see how much replacements cost and how often you'll need to change them out. Make sure you're ready to take on that cost, as this is what makes the air purifier effective.
4. Noise Level
If you are going to put the air purifier in your bedroom, you'll want to make sure it's quiet enough that it won't disturb your sleep or produces the right level of white noise for your comfort. Even if you're going to have the unit in your living space, you'll want to make sure it isn't disruptive to your conversations and other activities.
While these are just a few of the features of air filtration systems you should take into account, keeping them in mind will help you find the right unit for you.
Safety Practices for Removing Mold
Mold removal in Nashville, TN
Protect Yourself During Mold Removal
There are crucial steps you must take to ensure your safety when you are removing mold from a building. Before beginning to remove mold, you must know a few of the steps, so that you can protect yourself.
You should always wear PPE when removing mold to protect yourself from spores, dust, and any other dangers that may arise. The PPE that you should always wear includes:
- Hard hat
- Eye protection
- Job appropriate gloves
- Protective footwear
- Respiratory protection
Use Safe Practices
Aside from wearing PPE, you must also take necessary precautions to minimize your exposure to spores while performing mold remediation. You should throw away any items you find that have water damage, have been wet for 48 hours, or have extensive mold growth and cannot be cleaned. Wrap any items that you intend to discard in plastic bags or sheets. Once they have been properly sealed, you can throw them away as usual. Remember to be cautious while performing these tasks to avoid disturbing the mold. Since you will end up disturbing some of the mold spores during your removal, have natural or local exhaust ventilation at all times.
Clean any salvageable materials with a mild detergent. If you notice that mold remains after rinsing the detergent off, use bleach or another strong cleaner to disinfect the items. However, you should never mix bleach with cleaning products that contain ammonia. Once the area has been thoroughly cleaned and dried, you should vacuum all surfaces with a HEPA vacuum. You may also use a HEPA vacuum in surrounding areas to ensure you have removed all of the mold and spores. At no point during this remediation should you eat, drink, or smoke in the workspace. Because of these necessary precautions, it is often best to let mold remediation professionals come and remove your mold for you.
During your mold removal project, you must take the necessary steps to protect yourself. Wearing PPE, such as eye protection and a respirator mask, avoiding disturbing mold, and thoroughly cleaning salvageable materials will allow you to safely remove any mold from your business in Nashville, TN.
The Surest WayTo Find Out If You Have a Mold Problem
Mold growth in Nashville, TN
If you have had any moisture issues in your home, you might be concerned about the growth of mold. After all, mold loves to grow in damp conditions. Many times it can be spotted by the growth of green or dark colonies on walls or ceilings. Other times, though, its presence can be hidden behind walls and can be difficult to find. Even though the mold is out of sight it can be still be causing damage to your home in Nashville, TN. An indoor environmental specialist working with a professional mold remediation company is an effective way to find out for sure if you have a mold problem.
The Benefits of a Professional Mold Test
It's possible to purchase a home mold test kit, but these DIY kits have a number of drawbacks. An indoor environmental specialist has been trained and certified to conduct a reliable test and to interprets the results. This approach produces many benefits:
- A clear indication of if and where mold is present
- A reduced chance of misinterpretation of results
- A possible identification of the type of mold present
Once the results of the test are known, a team of technicians will develop a plan of action to deal with mold growth. One of the first steps is mold containment, which makes sure the fungus does not spread any further throughout your house.
The Advantages of a Quality Cleanup
The solution to a mold problem often involves the location and treatment of a water problem. Since mold thrives in moist conditions, the remediation process seeks to eliminate excess moisture in a house. This can be done by finding and treating the source of moisture and then drying and ventilating the area with vacuums and fans. After the property is cleaned, an indoor environmental specialist can retest the area and determine if the mold count is low enough. While it is impractical to eliminate all mold spores in a home, it is important to eradicate mold colonies.
We are Cleaning Experts
We can help sanitize residential and commercial properties.
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southeast Nashville, (615) 731-4222